Refund policy

RETURN, REFUND & CANCELLATION POLICY

Welcome to Neelanbari Adivasi Ayurveda  Customer Care Policy.

Dedicated to Your Comfort: Every  product is designed with your comfort in mind, ensuring you get the best experience in all  We stand by our quality.

A Smooth Experience: We take care of all shipping and exchanges, so you can enjoy our products without any hiccups.

Our 7-Day Return & Exchange Policy Explained:

  • You have 7 days from when you receive your order to decide if it's right for you.
  • If it's been more than 7 days since delivery, we can't accept returns or exchanges.
  • Items should be unused, in their original condition, and in their original packaging for returns or exchanges.

Key Points to Note:

  • Items returned after the 7-day period, or if they are used or damaged, can't be returned or exchanged.
  • During sales on our site or platforms like Amazon or Cred, we don't offer returns. Exchanges may be considered for quality, damage, or size issues—subject to stock availability and at our discretion.
  • Once an item has been exchanged, it cannot be returned again. We offer a one-time exchange to ensure you're satisfied with your purchase.
  • If an exchange is made due to quality, damage, or size issues, we will cover all logistics costs. However, for returns initiated, a nominal logistics fee will be deducted from the refund amount.

How to Return or Exchange:

  1. Go to our Return/Exchange Page within 7 days.
  2. Put in your order details and email.
  3. Follow the steps provided.
  4. After you submit the form, we'll call you for a quick virtual check using photos or videos.
  5. If everything looks good online, we'll arrange to pick up the item.
  6. We'll then do a final check when we get the item.
  7. If it passes our check, we'll process your refund or exchange.

This process might take around 7-8 working days. We appreciate your patience.

Need help? Our team is here from Monday to Saturday, 10AM-7PM.

Got Questions? Reach out at = 919663859977, ping us on WhatsApp, or send a note to https: //hakkipikke.com/ We're here Mon-Sat, 10AM-7PM.

Delivery Info: Our team will try to deliver your order three times. They might ask to see an ID when they deliver. If you ordered a few items, they might come in different packages. You can track them with your order number.

About Refunds: If you need a refund, we'll start it within 48 hours. It should reach you in 5-6 working days. But some banks might take a bit longer, up to 10-15 days.

Other Important Info: Keep the product's packaging for at least a week. All items should be sent back with their original tags and parts. If something's missing, we can't accept the return.

Thank You for Choosing Neelambari Adivasi Ayurveda. Your comfort is our main goal. Thanks for trusting  Neelambari Adivasi Ayurveda .